
Magento 2 and Adobe Commerce, on Luma, Hyvä or PWA
Project Rescue
Magento project rescue for stores another agency left stalled, broken after launch or stuck between versions. We take over Magento 2 and Adobe Commerce builds, on Luma, Hyvä or PWA, at any stage: stabilise first, read the code, then finish the work with a certified team.
Book a Rescue CallMagento fails in specific ways
Magento projects do not fail at random. An upgrade stops halfway because the theme will not compile on the new PHP and nobody budgeted for the forty extensions behind it. A PWA storefront launches without the features the Luma store had, and the team that built it has moved on. Core files get edited in place, so every upgrade path runs through code nobody documented. Or the patches simply stop: 2.4.6 and everything older has left standard support, 2.4.7 follows on 31 May 2027, and a store that missed the SessionReaper fix has a door open that Adobe closed months ago. Each of these has a known shape, and each has a known order of work: make the store safe, read what we have inherited, plan the path with estimates, then finish it with the same team. Where the honest answer is that the code cannot carry the business, we say so with the numbers and plan a rebuild that keeps your data and your rankings.
Does this sound familiar?
If three or more of these apply, book the call. If one does, it is still worth a conversation.

Production on one version, staging half way to the next, and a theme that will not compile on the new PHP. Nobody dares to deploy.

Forty modules from a dozen vendors, half of them unpatched, three of them overriding the same checkout class. Every fix breaks something else.

The headless storefront launched without half of what the Luma store did, and the team that built it has moved on. Customers found the gaps first.

Adobe Commerce Cloud environments nobody uses, cron jobs that never finish, and a monthly invoice that climbs while performance falls.

Adobe shipped the fix and the store never got it. Admin users nobody created have started to appear, and the payment processor is asking questions.

Core files changed in place, no version control, and a command line that fails. Every upgrade path runs through code only one person understood.
How a Magento rescue runs
The first week, in writing
2 days to a first opinion on the code1 week to a patched store and an upgrade plan
By Friday of the first week the store is safe and you know what you own. Safe means admin, SSH and deploy access in your name, a tested backup, error monitoring on production, the known Adobe security fixes applied and the orders leak stopped with a short list of hotfixes. Knowing what you own means the state-of-the-store report: which version and patch level the store really runs, every extension against its vendor's current release, where core was overridden and how, the state of the database, media, indexers and cron, what the Cloud or hosting bill is paying for, and the open security findings, each ranked by what it costs you. The plan that follows names the upgrade path with dates, the modules to replace or rewrite, whether Hyvä or a PWA fix belongs in the same run, and an estimate against every item. It is written for Magento developers, yours or ours, so the work can start the following Monday without another discovery phase.
Pick the depth
A fixed-scope week for a Magento store that is live and in trouble: access recovered, known vulnerabilities patched, monitoring on, the orders leak stopped, and the state-of-the-store report in your hands by Friday. Priced after the free read.
We pick up the build where it stopped, finish the upgrade, the PWA or the integration against the original brief, and carry it to a go-live with a rollback. The same team from the first call to the handover.
The rescue ends with a store on a supported version. Ongoing support keeps it there: every Adobe security release tested on staging and applied on time, with monitoring, a monthly report and someone to call when a vulnerability lands.
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FAQ
Tell us about your store and we will come back with straight answers.
Talk to usYes, and it is the most common rescue we see. We read both environments, decide whether to finish the upgrade in place or restart it from a clean Composer state, sort the theme and extension compatibility first, and rehearse the whole run on staging before production is touched. The store keeps trading on the old version until the new one passes the regression suite.
Wherever the vendor supports the version we are moving to, yes. Where a module has been abandoned or overrides the same code as another, we recommend a replacement and show what it costs against keeping it. Licences bought under the previous agency's account can usually be re-issued to you, and we handle that conversation with the vendor.
Yes. We work inside your Cloud project with its environments and pipeline, review which environments and cron jobs are actually used, and bring the deployment back to a state where a release is routine. The review often finds the reason the invoice keeps climbing.
Usually. We diff the store against a clean copy of the same version, move each change into a module, a preference or a plugin where it belongs, and document the few that cannot be moved. Once that is done the upgrade path is open again.
Stabilisation runs first and the reading runs beside it. Hotfixes for whatever is losing orders, error monitoring and the known vulnerabilities patched are the first days' work, so by the time the report is written the store has stopped bleeding.
Individually, after the free read, once we know the version, the extension stack, the hosting and how urgent the situation is. The first week has a fixed scope and a fixed price agreed before it starts, and the plan it produces carries an estimate per item. There is no price list on this site because no two Magento stores arrive in the same state.
No. Their cooperation shortens the first week, but repository history, hosting access, Adobe account access and extension licences can all be recovered without them, and we have done it many times. We will not contact them unless you ask us to.
Often that is the right moment. Hyvä has been free and open source since November 2025, and a store that is being stabilised and upgraded anyway can take the new frontend in the same plan rather than as a separate project later. The report says whether your extension stack makes that a small step or a large one.
Magento 2.3 and later, Open Source and Adobe Commerce, on-premise and Cloud. Stores on 2.4.6 or older have left Adobe's standard support, and the extended and security-only windows that remain are a countdown, so an upgrade is part of any rescue plan for them. A Magento 1 store is a migration rather than a rescue, and we handle those on the platform migration service.
Stabilisation is the first week. A stalled upgrade usually finishes in four to eight weeks after that, a PWA or integration takeover in two to three months, and a store that needs a new frontend or a rebuild is planned as its own project with dates in the plan. The plan gives you the timeline for your store rather than an average.
Version and patch level, core overrides and preferences, every extension against its vendor's current release, custom modules and their quality, the database, media, indexers, cron and message queues, the hosting or Cloud setup and what it costs, integrations, and the open security findings. Each item is ranked by what it costs you and paired with its fix.
Yes. PWA Studio, Hyvä and custom headless builds are all in scope. The read covers the GraphQL layer, the frontend build and the gap between the storefront and what the Magento backend can do. Five of our published case studies are Magento PWA builds, so parity problems are familiar ground.
Both, on-premise and on Cloud. Open Source stores get no extended support from Adobe, so an unsupported version is more urgent there, and the plan treats it that way.
Rankings are protected on purpose: any URL change carries redirects, structured data checks and a ranking watch. Customer data stays in your database and your accounts; we work inside your environments rather than copies of them, under an NDA signed before we see anything.
Let’s build something great together!
Send us repository access or a staging link. Inside two business days we tell you what is salvageable, what is urgent and what it would take.